Shipping
Shipping is FREE on all orders to customers within USA.
We don't want to mess around with fine print and extra charges, we
like things to be simple and easy.
Want to know about our Returns Policy? Read more here.
Order Confirmation:
As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will start our fulfillment process. All orders are processed and shipped within 1-2 business days. Transit times vary from 5-7 business days.
Order Shipment:
If your order is in stock and we process the charges to your credit card it
will ship within three business days from the date of your order. Your order and will be delivered in 5-7 business days after shipment.
We will send you shipping confirmation within 24 hours of your order
leaving the warehouse to the e-mail address you provided when
checking out.
If you do not receive shipping confirmation from us within four business
days of your order feel free to follow up with us at sales@extrailauto.com.
Shipping Options
We offer "Curb-side" Pickup shipping and is usually completely free! This option usually takes between 5-7 days to arrive at your doorstep, after you have submitted your order.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE
Damages:
Please inspect the packaging of your item(s) when they arrive, if you
notice any damage you should make note of it when signing for delivery
or do not agree to accept the delivery.
If you do accept delivery you are required to immediately take photos
using your smart phone or camera of the damaged packaging or
products inside the packaging.
If your item(s) do arrived damaged please send photos to sales@extrailauto.com, then visit our Returns page and lodge your return claim online.